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Terms and conditions

1. Registrations

Fees must be paid in full when registering for the training. The payment methods accepted and in order of preference are as follows: ​

Please note that all prices are displayed in Canadian currencies.

Gift certificates purchased are not refundable or redeemable for cash. If prices change between the time of purchase and the time of use, you may have to pay the difference.

Taxes are not included in our prices.

Only one discount applicable per customer, discounts cannot be combined

An insufficient number of registrations will result in the course or session being postponed. If necessary, every effort will be made to establish a new date on the schedule. If this is not possible, there will be a refund.

2. Course postponement or cancellation

If the student does not show up for a training day, KoptR Image is not obliged to repeat that day.

KoptR Image is not responsible for any delay or cancellation resulting from force majeure such as weather, strike, lockout, fire and any other causes beyond its control which make it impossible to hold classes.

Some KoptR Image activities are weather dependent. In the event of postponement or cancellation due to unsuitable weather conditions, KoptR Image is not responsible for losses incurred such as loss of salary, accommodation costs or transport costs.

3. Cancellation and Refund Policy

All cancellation and refund requests must be sent in writing to

More than 5 working days before the start of classes: full refund less a 10% administrative fee.

Less than 3 working days before the start of classes: refund of 50% of registration fees.

Less than 1 working day before the start of classes: no refund

After the start of classes: no refund

Cancellation by KoptR Image:

In the event that KoptR Image is obliged to cancel a training course, the registration fees will be completely refunded (without administrative costs).

Payment of the invoice serves as signature and acceptance of the general conditions.

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